Airport hell wrecks newlyweds £5k honeymoon due to a string of errors

Soumaya Elliott and husband Justin had been as a consequence of share a romantic four-week journey round Asia in mid-July.

However they by no means bought there and ended up sleeping on a flooring after struggling delays, misplaced baggage and expensive rebookings.

Soumaya, 30, who spent days in mattress afterwards, mentioned: “It was the worst expertise of my life.”

After flying from Heathrow to Vienna with no hitch, they had been caught in a three-and-ahalf hour safety wait and simply missed their flight to Bangkok.

After being compelled to ebook a £1,300 substitute flight, Justin, 33, was informed they’d be sleeping on the airport flooring, regardless of his extreme again points.

He mentioned: “I wasn’t allowed to deliver any diazepam by way of a whole lot of the borders.”

However the pair, from Newbury, Berks, had been then denied check-in for his or her flight hours later, as a consequence of an absence of visas.

Soumaya mentioned: “I had a panic assault and was sick.”

They are saying journey agency refused to supply them any assist or refund, so that they had no alternative however to purchase £800 of tickets house.

Their baggage, together with the marriage costume, was mislaid.

The Elliotts have since had refunds for flights and prices, whereas gave them vouchers – apologising for any “misery” they suffered.

Daily Express

The Daily Express is a daily national middle-market tabloid newspaper in the United Kingdom. Published in London, it is the flagship of Express Newspapers, owned by publisher Reach plc. It was first published as a broadsheet in 1900 by Sir Arthur Pearson. Its sister paper, the Sunday Express, was launched in 1918.

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